Your data, handled with care

Privacy Policy

What we collect through this website, why we collect it, and the choices you have.

Last updated: 30 September 2026

01Who we are

Crown Apex Automation ("Crown Apex", "we", "us") provides industrial automation solutions and training. This policy explains what personal information we collect through this website, why we collect it, and the choices you have.

02Information we collect

We collect only what you choose to send us and a small amount of technical data needed to run the site.

  • Details you submit in our quote, enquiry, course enrolment, career application and contact forms: name, email address, phone number, company or qualification, the service or course you are asking about, and your message.
  • Career applications may also include your resume or profile details if you share them.
  • Basic technical data your browser sends automatically, such as IP address, browser type, device type and the pages requested. This is used for security and to keep the site working.

03How we use your information

We do not sell your personal information.

  • To reply to your enquiry and prepare quotes or technical proposals.
  • To register you for training programs and contact you about batches and schedules.
  • To review job applications.
  • To keep the website secure, fix problems and improve how it works.
  • To meet legal, accounting and regulatory obligations.

04Who we share it with

We share information only where needed to do what you asked, for example with the engineers or trainers handling your request, or with service providers that host our website or send email on our behalf. These providers may only use the information to provide their service to us.

We may also disclose information when the law requires it or to protect the rights, safety and security of Crown Apex, our customers or others.

05Cookies and similar technologies

This website uses only what is needed to function and does not use advertising cookies. If we add analytics or marketing tools in future, we will update this policy and, where required, ask for your consent first. You can also block or delete cookies in your browser settings.

06How long we keep it

We keep enquiry and quote details for as long as needed to handle your request and for a reasonable period afterwards for follow-up and records. Training enrolment records and business records are kept as long as required by law or for legitimate business purposes. Job application details are kept for a limited time so we can consider you for suitable roles, then deleted.

07How we protect it

We use reasonable technical and organisational measures to protect personal information, including encrypted connections (HTTPS) and restricted access. No online service can be guaranteed to be completely secure, so please avoid sending sensitive information such as bank details through our forms.

08Your rights and choices

Under applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023, you may have the right to:

  • Ask what personal information we hold about you and ask us to correct or complete it.
  • Ask us to delete your information, subject to legal record-keeping requirements.
  • Withdraw consent for us to contact you or process your information.
  • Raise a complaint about how your information is handled.

09Children's privacy

Our website is intended for businesses, students and professionals. We do not knowingly collect personal information from children under 18 without the consent of a parent or guardian. If you believe a child has sent us information, please contact us and we will delete it.

11Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. Continued use of the website after an update means you accept the revised policy.

12Contact us

For any privacy question or request, email info@crownapexautomation.com or call +91 821 851 6944. Our address is Industrial Tech Park, Pune / Sector 62, Noida. You can also use the contact form on our website.